Returns & Refund Policy
Returns & Refund Policy
Returns
Customers may request a return within 14 days of receiving the product, in accordance with UK consumer law.
Conditions:
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Item must be unused
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Original packaging required
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Proof of purchase required
Refunds
Once the return is approved and received:
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Refunds are processed within 5–10 business days
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Refunds are issued to the original payment method
Non-Returnable Items
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Personalized items
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Hygiene-related products
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Digital products
To request a return: contact@valranosecure.uk